Easier financial management
Tier32 CRM allows you to view company performance across every department in a single platform. Get up to date, vital information, across the board in real-time so you can always make the smartest decisions growing your security company at any time.
Payroll Management
With a single click of a button, your team can generate an entire payroll for your company. Tier32 can help provide reps and techs a clear understanding of their pay for every account.
Accounts Receivable
With Tier32, you can generate invoices, run real-time payments, and track account aging. Allowing us to provide your collections department the data they need to resolve unbalanced accounts.
Collection Tracking
We understand hardships happen to our customers (we are in the security business). Why lose more to a 3rd party collection agency when you can use the tools that are available at your fingertips.
One platform to manage your entire security company.
Manage Payroll
The pressure to make sure everyone gets compensated on time, and the right amount, is a complicated task for any security company. Calculating; commissions, deductions, incentives, and bonuses are all big projects, that's why Tier32 automates payroll, saving you time & effort.
Sales commissions are auto-calculated
Employees can view pay from their phone
Weekly payroll is auto-generated
Manage Billing
The Tier32 CRM empowers your department for all aspects of customer finance. At any moment, you can generate reports for; billing, payments, and aging for every customer.
No need to ever generate a spreadsheet
Track customer billing & payment
Track customer aging
Collection Tracking
Tier32 will track any customers whose bills are past due and organize them into different degrees of aging accounts. This way, your collection department can stay on top of any delinquent account.
Analytic Reports
With our reporting software you can get a responsive overview of how many accounts are aging, as well as which reps sign more aging accounts.
3rd Party Upload
If you have a collections agreement with your funding company we allow you to upload given data to be displayed to your collections team.
Generate billing, aging, and other financial reports
Easy set-up for customer recurring billing
Track equipment inventory for purchasing
Department Insights
Track department performance at a glance, or dive deep into numbers, KPIs, and other data sets. With Tier32, every team has its portal and tools to track & measure performance, execute day-to-day strategy, and create maximum resource efficiency. Keeping department heads happy and focused just got a whole lot easier.
Solutions for every department.
I can confidently say that Tier32’s system is the best security industry CRM on the market. The numerous modules and applications work seamlessly together to create a very robust and user friendly product. This ultimately translates to improved service to our customers. The licensing and human resource applications have been extremely beneficial and replaced spreadsheets and hours of manual tracking and work.
I have been an Tier32 user for over 6 years. Tier32 has made billing our customers and accurately tracking customer balances a breeze, we would not be able to bill our thousands of customers without it.
I’ve been in the security industry since I was 19 and now I’m 28. I've used various CRM systems starting with Engarde until I found Tier32. Tier32 is the only system available that is designed to push all account creation to the field which in turn keeps your office staff able to focus on correcting problems like funding tickets and collections. Also, Orion just keeps getting better! Thank you!